✦ Legal & Policies

Our Policies

Rehnoor Jewels is committed to transparency. All our policies are crafted to comply with Indian consumer law.

Consumer Protection Act 2019 IT Act 2000 (India)

Business Name

Rehnoor Jewels

GST Number

07BFIPT1365P1ZQ

Support Email

hello@rehnoorjewels.com

Registered City

Delhi, India

Shipping Policy

Delivery timelines, courier partner (ShipRocket), shipping charges, packaging, and tracking information for all India orders.

Pan IndiaShipRocket24–48hr Processing

Return & Refund Policy

7-day return window for damaged products, 6-month extended return at 50% refund, 5-step return process, and warranty details.

7-Day Returns6-Month Extended5–7 Day Refunds

How we collect, use, and protect your personal data. Third-party disclosures for Razorpay, Google Analytics, and Facebook Pixel.

IT Act 2000Data ProtectionGDPR Aligned

Cancellation Policy

Cancel before dispatch, refund timelines by payment method, and what to do when cancellation isn't possible after dispatch.

Pre-Dispatch OnlyFull Refund5–7 Day Processing

Cookie Policy

Types of cookies used (essential, analytics, marketing, preference), third-party cookies, browser controls, and opt-out options.

Google AnalyticsFacebook PixelUser Controls

Policy Compliance Statement

All policies on this page have been prepared to comply with the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the guidelines of the Reserve Bank of India (RBI) as applicable to e-commerce merchants.

For any questions or concerns regarding these policies, please contact us at hello@rehnoorjewels.com or WhatsApp +91 84485 81529 (Monday to Saturday, 10:00 AM – 6:00 PM IST).

Rehnoor Jewels

Pure Gold · Timeless Craft · Delhi, India

Shipping Policy Return & Refund Policy Privacy Policy Cancellation Policy Cookie Policy